Frequently asked questions
Do you accept refunds/ returns?
At the present time, we are unable to process refunds, returns, or exchanges.
We treat every order with care and attention. Should you encounter any problems (such as damaged or missing items), kindly reach out so we can help with your replacement order.
If you believe there's a mix-up with your items, please get in touch so we can help.
Do you accept cancellations?
Orders can be cancelled as long as they have not been shipped. Once shipped, cancellations are no longer allowed.
CONTACT US
If you have any enquiries or would like to discuss a commission don't hesitate to contact by email, or direct message on any of the CONSTERMONSTER social medias!♥